Dolores Linear Chandelier
Total estimated delivery: 10-17 business days.
Each clear Dolores pendant is handmade, highlighting the artistic atmosphere. Each raindrop pendant is carefully blown and polished by workers with many years of manual experience. The fittings are made of solid brass with high surface finish and exquisite workmanship. Perfect presentation of this lighting, high-quality technology and high-quality materials. Highlight the artistic atmosphere.
Dimension:
- 7-Light: 44.3″W X 21.7″H
- Max height：138.7″
- Canopy: 42.4″W
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Product Weight: 65 lbs
- 9-Light: 64.6″W X 21.7″H
- Max height：138.7″
- Canopy: 62.5″W
- Product Weight: 86 lbs
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Cord: 72″ Adjustable
- Notes: If different sizes, finishes, or extra cord lengths are needed, please contact us.
Specification：
- Material: Glass, Metal
- Type of Bulb: G9 LED (included)
- Number of Bulb: 7/9
- Voltage specification: 110V-240V (available)
- Power type: Hard Wire; Professional installation recommended
- Certification: UL / CE / SAA
- Input Voltage: AC110～240V
- Application: Living Room, Dining Room, Bedroom, Hotel Hallway, Foyer Entryway
- Warranty : 3 Years
- Shipping Time: 6-15 working days.
- FREE SHIPPING On All orders.
- Free of charge all bulbs.
Note:
- Contact us if sloping or vaulted ceiling.
- Requires installation by a licensed electrician.
- Certified to Damp UL electrical standards.
- We always check and pack all goods carefully before shipping. We are always responsible for our products during the warranty period and support customers after sale.
Last Updated: February 16, 2026
Houslamp manages all shipping and logistics internally to ensure your orders are delivered securely. This policy outlines our delivery procedures, timelines, and costs for all orders placed through our website.
1. Shipping Destinations
We currently ship exclusively to addresses within the United States. We do not offer international shipping at this time.
2. Shipping Costs and Timelines
All orders qualify for Free Shipping. There are no hidden fees or minimum purchase requirements.
| Shipping Method | Shipping Cost | Order Handling Time | Transit Time | Total Estimated Delivery Time |
| Standard Shipping | Free | 3–7 Business Days (Mon–Fri) | 7–10 Business Days (Mon–Fri) | 10–17 Business Days |
3. Order Cut-off Time
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Order Cut-off Time: 8:00 PM (MST — Mountain Standard Time).
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Orders placed before 8:00 PM MST will begin processing within the stated handling time.
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Orders placed after 8:00 PM MST, or on weekends/public holidays, will begin processing on the following business day.
4. Order Handling and Processing
Our handling time is 3 to 7 business days (Monday through Friday). During this period, we prepare your items, conduct quality checks, and package your order for dispatch. Please note that we do not process or ship orders on Saturdays, Sundays, or federal holidays.
5. Transit Time and Delivery
Once dispatched, the transit time for delivery to your address is 7 to 10 business days (Monday through Friday).
6. Order Tracking
Upon dispatch, you will receive a shipping confirmation email containing your tracking number. You can use this number to monitor the progress of your delivery via our internal tracking system or the carrier's portal.
7. Delivery Address Changes
We cannot change the delivery address once an order is in transit. If you need to change the delivery location, please contact us at support@houslamp.com within 12 hours of placing your order.
8. Contact Information
For questions regarding your shipment or to inquire about an order's status, please use the contact details below:
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Legal Business Name: Houslamp
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Physical Address: 1500 North Grant Street, Suite N, Denver, Colorado, 80203, United States
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Email: support@houslamp.com
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Phone: +1 636-286-3348
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Business Hours: Monday – Friday, 9:00 AM – 7:00 PM (MST)
Last Updated: February 16, 2026
At Houslamp, we want you to be completely satisfied with your purchase. We understand that sometimes a product may not be the perfect fit for your space. To ensure a transparent and fair experience, we have outlined our return and refund process below.
1. 30-Day Return Window
You have 30 calendar days from the date you receive your goods to request a return. If 30 days have passed since your delivery, we unfortunately cannot offer you a refund or exchange.
2. Return Conditions
To be eligible for a return, the following conditions must be met:
- The goods must be undamaged and in the same condition that you received them.
- The items should ideally be in their original packaging to ensure safe transit back to our facility.
- A receipt or proof of purchase is required to process your request.
3. Return Fees & Costs
We believe in a stress-free shopping experience, which is why we offer the following:
- Restocking Fee: $0.00. We do not charge any fees to restock returned items.
- Return Shipping: Upon approval of your return, we will provide a prepaid return shipping label via email. You will simply need to download, print, and attach it to your package.
4. How to Request a Return
To start a return, please follow these steps:
- Contact Us: Send an email to support@houslamp.com with your order number and the reason for the return.
- Review: Our team will review your request within 2 business days.
- Label Issued: Once approved, we will email you the prepaid shipping label and instructions on where to drop off your package.
- Ship the Item: Please send the item back within 7 days of receiving your label.
5. Refund Process & Timeline
Once your return is received and inspected by our team:
- Notification: We will send you an email to notify you that we have received your returned item and whether the refund has been approved based on the condition of the goods.
- Approval: If approved, your refund will be processed immediately.
- Timeline: The credit will automatically be applied to your original method of payment within 30 days of us receiving the returned goods. Please note that your bank or credit card company may take additional time to post the transaction to your account.
6. Order Cancellations
If you change your mind shortly after ordering, you may cancel your order for a full refund before the item has entered the shipping process. Please contact us immediately at support@houslamp.com. If the order has already been processed for shipment, you must follow the standard return process outlined above.
7. Damaged or Defective Items
If your order arrives damaged or is defective, please contact us at support@houslamp.com within 48 hours of delivery with photos of the damage. We will prioritize a replacement or a full refund at no additional cost to you.
Contact Information
For all return-related inquiries, please reach out to our team:
- Business Name: Houslamp
- Support Email: support@houslamp.com
- Support Phone: +1 636-286-3348
- Physical Address: 1500 North Grant Street, Suite N, Denver, Colorado, 80203, United States
- Business Hours: Monday – Friday, 9:00 AM – 7:00 PM (MST)